Queaxis is a versatile and a dynamic Queue Management System powered by AI to efficiently manage footfall and enhance customer experience at any customer centric environment and capture deep insights at every touch point.
Queaxis® enables every customer-centric business to manage footfall efficiently by streamlining operations and augmenting key touchpoints.
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Identity Management Securely manage and verify user identities, controlling access to resources and protecting sensitive
Virtual Queuing Multiple queues in parallel to serve different set of customers for various services
File Storage Store and manage data files to enable users to efficiently design layouts
Data Broker Facilitates the collection, aggregation, and distribution of data from multiple sources to organizations.
Forms & Surveys Collect instant feedback from customers after their visit to the customer service centre
Video Conferencing Seamless virtual communication through live video calls between customers and agents.
Data Proxy Secure intermediary between clients and data sources, streamlining data access, transformation, and routing.
Messages & Notification Facilitate communication and deliver real-time alerts to customers and agents seamlessly.
Queaxis is flexible and scalable to maximise value through workflow automation and integration with multiple systems
Connect enterprise applications with Queaxis via HL7, SOAP, RestFul services and many other standard protocols.
Queaxis integrates with Microsoft active directory, Azure AD and OpenLDAP for user identity and access management.
Queaxis works with various communication platforms to push realtime notifications, SMS, email and whatsapp.
Queaxis couples effectively with SchdMngr allowing customers to plan and book visits directly from business’s website and/or mobile app.
Queaxis supports webhooks to quickly integrate with existing applications securely and real time trigger events.
Queaxis offers extensive RestFul APIs and HL7 interface to extend capabilities beyond possibilities to cater unique business requirements.
Alongside queue information, push ads, play captivating media content, show information and infotainment content.
Serve customers virtually from anywhere anytime, Schd. Live integration makes it possible to deliver services remotely.
Comprehensive solution offering a wide range of capabilities and tools designed to meet diverse business requirements. Businesses benefit from the feature-rich product providing a seamless experience and simplified workflows.
Dynamic and versatile All-In-One queuing solution to manage footfall for small and medium customer service areas.
Comprehensive Queue Management to organise complex customer flow and streamline operations for businesses of any size. Queaxis is further augmented via integrations, extensions and enhancements scaled up as per business requirement.
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A ticketless call forwarding solution to manage customer footfall using FIFO methodology via the touch of a button.
Powering 300+ customers in 15+ Countries
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