Queue and Visitor Management System Dubai
The Queaxis by Aristostar is a smart queue management system in Dubai designed to streamline business operations in various industries. Its primary function is to minimize the waiting time for customers standing in long lines, which is quite frustrating, and ensure they receive fast and satisfactory services. Further, it can be used as an advertising tool where clients can cross-sell through digital signage, creating a pleasant atmosphere for visitors in the waiting area.
With our efficient queuing system and innovative queue management solutions, we strive to enhance the operational efficiency of any workplace, optimize customer journeys, and improve the overall experience of both customers and employees. Send an inquiry or call us now to get more details about our que management.
Principle Behind Our Expert Queue System
Queaxis follows the basic principle based on first come, first serve. It is supported by a prominent and effective queue system software that controls customer flow, cuts down waiting time, and reduces congestion in any kind of work environment, like retail stores, banks, hospitals, and government offices.
The Queaxis Advantage
Unlimited Services
Our customer queue management system is known for its excellent performance, quality, value, and innovative solutions. It enhances the efficiency of service counters and empowers staff to dedicate more of their time to enhance the quality of service.
24/7 Accessibility
In addition to eliminating the need for customers to wait in long queues, Aristostar's queue system in Dubai is designed to operate seamlessly around the clock, ensuring uninterrupted service without any inconveniences.
Integrated Touchpoints
As a comprehensive visitor management system, it encompasses token dispensers and smart digital kiosks. This not only facilitates the organization of customer flow but also contributes to boosting brand awareness by delivering digital content to clientele.
How Does It Work?
Our Queue Management Solutions
ARRIVAL
Ticket Issuance
The ticket dispenser machine manages customers and visitors by issuing them a ticket on their arrival. This makes the registration process quick and smooth.
WAITING
Digital Information Display
The web-based digital signage provides queue information along with targeted messages to the customers, ensuring they stay informed and engaged while waiting.
SERVING
Calling Unit
Customer service agents can easily call customers using the versatile calling system, which works on PCs, tablets, and phones. It's available in both hardware and software versions, and the layouts can be customized according to the client's specific requirements.
Benefits of QMS
Here is the list of advantages of our visitor management system:
- Keep queues organized;
- Organize in-house staff more efficiently;
- Evaluate and improve conversion rates;
- Understand customer behavior and trends;
- Optimize store layout;
- Plan for future changes with confidence.
Industries We Serve
Retail
In today’s world, customers have high expectations while shopping online or in a physical store. They want an experience that’s smooth and hassle-free. Retailers can make this happen by implementing a smart q management system which can help them understand and strategize their customer journey to meet varied needs.
Healthcare
A large number of people visit healthcare centers every day to get medical assistance. This is why most of these centers are under pressure to deliver high-quality care within a short period of time and with limited facilities. In order to streamline the process and provide a comfortable environment, a queue management system in the hospital is required. It helps in creating a welcoming atmosphere while also improving the patient’s experience.
Banks
The service quality and experience of customers are critical KPIs for the banking industry. If any bank fails to meet the expectations of customers, it takes no time for them to switch to the other bank. Therefore, by employing an electronic queuing system in Dubai, banks can improve efficiency and quality without increasing costs at the branches.
Government Offices
Various government offices and departments use a token queue management system. It leads to faster delivery of services and effective allocation of resources while maintaining security at such places. Further, it provides valuable data and analytics about the service demand and customer references.
